Insulating windows hemel hempstead reviews

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Upgrade to unlock more features. Add and manage multiple rating sources. We are a leading quality focussed supplier of beautifully designed bespoke energy efficient windows and doors. All of our windows and doors can be installed with either double of treble glazing. The energy saving glazing helps reduce your carbon footprint good for polar bears and your energy bill by reducing heat loss through the window whilst eliminating draughts and cold spots.

Please feel free to contact us or visit our showroom to discuss your requirements and we look forward to you doing our very long list of happy customers. Insulating Windows are a full service supply and fit double glazing home improvements company based in the Hertfordshire town of Hemel Hempstead. We have more than thirty years experience in the double glazing industry, and have ground to become one of the most trusted home improvements company in Hertfordshire. We are exceptionally proud to be approved by Which?

Trusted Traders and Hertfordshire Trading Standards. How have we achieved this? Loyalty to our customers, dedication to offering competitive rates, and by offering the most cost effective energy saving solutions available on the current market.

Are the leading consumer advice body pin the UK. Cancel Send. Cancel Add review. Firstly the door is years old. I have attached a picture of the door, which will demonstrate its poor condition. This is a door covered in scratches and one which appears to have taken much wear. The lady requested Insulating Windows to inspect the door as paint was bubbling on the cassettes around the sealed units. Our service engineer inspected the door and agreed that the paint was bubbling and would seek assistance from the door manufacturer Eurocell.

Eurocell went and looked at the door. It was the conclusion of Eurocell that the door had been cleaned with a cleaning agent, which is not recommended. It is the opinion of the manufacturer that the issue with the door was as a result of the cleaning agent and therefore of the customers making. Insulating Windows have been awaiting a report back from Eurocell. The Eurocell representative was absent from the business for much of December due to illness. The industry has only just returned from the Christmas break.

Mrs Cox claims that she has a 10 year warranty. Eurocell reported that they were under no obligation to honour the warranty due to the damage being caused by the homeowner. As a supplier Insulating Windows can only honour the manufacturers warranty. I understand that Eurocell have spoken with Mrs Cox and have told her of their finding. I am also told that they have said, whilst not accepting any blame, that they will replace the cassette as a gesture of good will.

In summary Mrs Cox claims that we the local company provide poor customer service. We have raised her issue with the manufacturer. We have maintained contact with her informing her the actions we were taking. About As a Hertfordshire company we have proudly been servicing the local community for over 30 years fitting window, doors, conservatories and roof line products. We sincerely hope that you will join our long list of satisfied customers.

My work. Customer reviews Create a Review. Why you can trust these reviews All reviews are verified as being genuine and a true customer of this trader. How can we be so sure? Customer Service 4. Quality 4. Value 4. Sort by. Excellent Service From Start to Finish. Customer Service. We contacted Insulating Windows to quote for supply and installation of a large number of doors and windows needed for a major refurbishment of our house after an unsatisfactory brush with a national window company.

Grant visited the house and took a personal interest in the project throughout. The quote we received was very competitive and all the staff we dealt with were very customer focused and professional. Changes to the brief were taken in their stride and the need for multiple visits to measure the non-standard building construction granite blocks and to install the items around the wider building works was no problem.

I have no hesitation in recommending Insulating Windows to any prospective customer.